Charter Yacht Terms and Conditions
We are pleased to serve you during your charter cruise in San Diego. We take pride in our yachts and have tried to anticipate our guests every need. We are confident that the spirit of San Diego will prevail during your time with us. Below are the terms and conditions concerning your charter cruise.
- Reservation Confirmation – All reservations must be approved by Zolna Yachts management. Online reservation & deposit will hold your time period but final confirmation is subject to review & approval of Zolna Yachts. Any deposit for a rejected reservation will be fully refunded.
- All rates subject to additional fees – The Nerissa has a rate of 28% which includes the 10% port fees & 18% crew gratuity.
- Advance Deposit and Prepayment of Charter Charges – The Nerissa requires a fifty percent (50%) advance payment and full prepayment of your rental charge is due 30 days prior to arrival.
- Security Deposit – A minimum security deposit of $250 hold may be charged to your credit card prior to your charter cruise. The charge is a hold on the funds. It will not be processed and will be removed upon successful completion of your charter cruise.
- Capacity Limit – The Nerissa has a capacity limit of 49 people excluding the yacht crew. Therefore, the total number of people including all guests, caterers, photographers and any other service personnel cannot exceed 49 passengers.
- Remote Pickup – Remote pickup means that we will pickup your group for a charter at a different location other than the marina where the yacht is docked. There are various locations around San Diego Bay that can provide remote pickup of guests. Zolna Yachts will contact you prior to your charter to arrange a remote pickup location that best suits you. There will be an additional charge when remote pickup is required.
- Refund/Cancellation Policy – Zolna Yachts reserves the right to refuse service for any reason and all reservations require prior approval. By submitting an online payment you have agreed to our Terms and Conditions and the deposit becomes nonrefundable. If the reservation is rejected by Zolna Yachts, the deposit will be fully refunded. A Docusign Charter agreement will be provided upon approval, and a signed paper copy is required by the United States Coast Guard while onboard. Any cancellations made within 45 days of the charter date will result in forfeiture of the deposit.
The Nerissa cancellation policy can be viewed here
- Open Bar Service – An open bar service is available aboard the Nerissa yacht. We offer both Top Shelf Service (water/sodas, craft beer, premium wine & premium branded alcohol) and Standard Shelf Service (water/sodas, domestic beer, house wine & house alcohol). Both levels of service include a bartender. Open bar service is offered in one, two and three hours in duration and is priced per person. Bar service beyond the purchased open bar service duration will be offered as a cash or tab bar service only. No gratuity is charged up front for the bar. No BYOB.
- Cruise Gratuity – A 18% crew gratuity is included in the price of your charter cruise with Nerissa.
- All rates and fees are subject to change.
- NO SMOKING on any of our yachts or on the decks.
- No Candles – No flame lit candles are allowed on the yachts as these constitute a fire hazard. Flameless battery powered candles are allowed.
- No Shoes Policy – Observe boating etiquette by removing your shoes while aboard.
- Toilets – Do Not Flush ANYTHING that doesn’t come from your body. This includes toilet paper, hair, floss, sanitary products, etc. Boats have delicate septic systems and need to be treated very gently.
- Do not sit on furniture with wet swimsuits or suntan oil. Please be careful with pens and ink.
- Watch your children carefully – Many of the cabinets and storage closets are within reach. Never let them roam alone anywhere aboard or on the docks.
- Do not feed our Seagulls.
- Boating and being on the water is a dangerous activity for which the lessee assumes the risk of. Because boats move in the water with waves and tides extreme care must be taken in boarding and departing the vessel. It is extremely dangerous to mix boating and being on a boat with alcohol. NO NON-PRESCRIPTION DRUGS ARE EVER ALLOWED ON THE YACHT!
- Assumption of Risk and Agreement to Indemnify and Hold Yacht Owner Harmless – The undersigned assumes all risk of any kind associated with occupying, boarding and departing the yacht, including injury or death that the undersigned might suffer by virtue of the undersigned’s boarding or departing the boat, slipping and falling on the boat, or by being a lessee or passenger on the boat at any other time on any body of water whether the boat is moving or tied to the dock. Further, the undersigned will indemnify and hold harmless, and agrees to indemnify, the Owner and Owner’s members, heirs, assigns, officers, directors, agents, employees, attorneys and beneficiaries from any and all liability, damages, claims, causes of action, attorney fees and court costs or financial responsibility incident to any injury, death, damage or loss suffered by either the undersigned, or an invitee or guest of the undersigned, as a result of the undersigned’s usage of the boat in any manner.
- Danger of Drowning – Owner is not responsible for determining whether or not lessee, or lessee’s invitees or guests can swim. The undersigned bears sole responsibility for determining his or her swimming skills or the swimming skills of any guest or invitee of the undersigned and the undersigned holds harmless, and agrees to indemnify, the Owner and Owner’s members, heirs, assigns, officers, directors, agents, employees, attorneys and beneficiaries from any and all liability, damages, claims, causes of action, attorney fees and court costs or financial responsibility incident to any injury, death, damage or loss suffered by either the undersigned, or an invitee or guest of the undersigned, as a result of the swimming activities, jumping from the boat or falling overboard from the boat.
- Slip and Fall – Water on a vessel’s decks, stairs or railings are dangerous and increase the chance of slipping and falling which can result in serious injury. This is a risk inherent in boating and the undersigned assumes this risk and the undersigned holds harmless, and agrees to indemnify, the Owner and Owner’s members, heirs, assigns, officers, directors, agents, employees, attorneys and beneficiaries from any and all liability, damages, claims, causes of action, attorney fees and court costs or financial responsibility incident to any injury, death, damage or loss suffered by either the undersigned, or an invitee or guest of the undersigned, as a result of slipping and/or falling on board the boat.
- The undersigned freely agrees to this all-encompassing release of liability with the understanding that being on a boat in ocean or bay can be a highly dangerous activity.
- The owner’s reserve the right to refuse service or a reservation to anyone for any reason which falls into agreement with the laws of the state of California.
- The undersigned freely agrees and understands that there will be an additional fee(s) charged to their credit card on file with our booking system. Fees include but are not limited to additional visitors / guests, excessive clean up, damages to vessel, any additional requests such as catering, party favors and decorations, champagne or flowers.
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
When do we collect information?
We collect information from you when you place an order, subscribe to a newsletter or enter information on our site.
How do we use your information
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
We do not use cookies for tracking purposes
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
We do not include or offer third-party products or services on our website.
Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have implemented the following:
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
• By calling us
Does our site allow third-party behavioral tracking?
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
To be in accordance with CANSPAM, we agree to the following:
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If there are any questions regarding this privacy policy, you may contact us using the information below.
info@zolnayachts.com